Masonic Operating System
Support
MasonicOS support starts with the lodge, district, or platform team that invited you. That keeps member questions tied to the right lodge records and the right officer authority. Early testing support is available at chrisleesmith@mac.com.
Member Help
If you are testing the mobile app or member portal, contact the lodge officer or platform administrator who invited you. They can confirm your lodge assignment, role, and access status.
Officer Help
Officers should report issues with warrants, accounting, trestle boards, education articles, display signs, documents, minutes, prospects, or member communication through the dashboard support path provided during testing.
Public Website Requests
Public lodge website updates, event corrections, and prospect callback questions should go to the lodge contact listed on the public lodge website once that lodge is live on MasonicOS.
Store Testing
App Store and Google Play tester access will stay limited to approved test groups until the lodge workflows, privacy answers, screenshots, signing checks, and review notes are complete.